How does Guardian Restoration Network work?

You call us at (888) 625-0666. We confirm your active coverage, manage your insurance claim, and dispatch a vetted local contractor to your property. You handle your deductible — we handle the rest.

How fast does Guardian confirm insurance coverage?

We work to confirm your coverage as quickly as possible. We confirm your policy is active and verify your coverage applies to your type of damage before dispatching a contractor.

How It Works | Guardian Restoration Network

THE PROCESS

Four Steps from Call to Complete

Step One

You Call Guardian

Call (888) 625-0666 any time — day or night, weekday or weekend. A Guardian specialist answers immediately. You describe the damage and provide your insurance information. That's it. We take it from there.

We handle: water damage, fire damage, mold, storm damage, biohazard cleanup, asbestos abatement, and general contractor reconstruction. If insurance covers it, we can help.

Step Two

Coverage Confirmed Fast

We confirm your policy is active. We verify you are the property owner and that your coverage applies to your specific type of damage. No guesswork, no runaround. We confirm your coverage is in place before dispatching anyone.

You are responsible for your deductible per your policy. We confirm your policy is active and coverage is confirmed fast — we handle the rest of the process on your behalf.

Step Three

We Manage Your Claim

Guardian becomes your single point of contact with your insurance carrier. We handle documentation, coordinate claim communication, and work directly with your insurer on billing. You don't have to deal with your insurance company — we do that for you.

Most homeowners don't know what their insurance policy actually covers, what documentation is required, or how to push back when claims are underpaid. That's our job — not yours.

Step Four

Expert Dispatched

A vetted local contractor from our nationwide network is dispatched to your property to begin the restoration work. Every contractor in our network is licensed, insured, and specialized for the type of damage you have.

Contractor dispatch is subject to availability in your area. We always dispatch the nearest qualified contractor to minimize your response time.

WHAT GUARDIAN HANDLES

We Manage Everything

From the moment you call to the day restoration is complete — Guardian coordinates every piece of the process.

📞

Intake & Triage

We take your call, gather the details, and assess the type and scope of damage — so the right contractor is dispatched with the right equipment.

🛡️

Coverage Confirmation

We confirm your policy is active and that your specific type of damage is covered before any contractor is dispatched to your property.

📋

Claim Documentation

We handle the paperwork — damage documentation, contractor reports, photos, and all communication your insurance carrier needs to process the claim.

🏢

Carrier Communication

We become your liaison with your insurance company. We handle all communication and push back when claims need attention.

🔧

Contractor Coordination

We dispatch and coordinate your vetted local contractor — from initial assessment through final restoration. One call. One point of contact.

💰

Billing Coordination

We work directly with your insurance carrier on billing for covered work. You are responsible for your deductible per your policy — we manage the rest.

WHAT IT COSTS YOU

Understand Your Costs

We believe in complete transparency about what you pay and what we handle.

Cost Breakdown

Guardian coordination & claim management

Included — We handle it

Insurance carrier billing for covered restoration work

We work with your carrier directly

Your insurance deductible

You pay — per your policy

Work not covered by your policy

Discussed before any work begins

Contractor dispatch subject to availability in your area. Coverage confirmation does not guarantee full claim approval — final determination is made by your insurance carrier. You are responsible for your deductible per your policy.

COMMON QUESTIONS

How It Works — FAQ

How does Guardian confirm my insurance coverage? +

We contact your insurance carrier directly using your policy information. We confirm your policy is active and that your type of damage is a covered loss under your policy. We work to confirm coverage as quickly as possible so we can get restoration started.

Do I have to deal with my insurance company directly? +

No. Guardian becomes your single point of contact with your insurance carrier. We handle documentation, coordinate claim communication, and work directly with your insurer on billing for covered work. You are responsible for your deductible per your policy.

How fast can you dispatch a contractor? +

Once coverage is confirmed, we dispatch the nearest qualified contractor in our network to your property. Contractor dispatch is subject to availability in your area. For emergency situations like active water damage, we prioritize the fastest possible response.

What if my insurance doesn't fully cover the damage? +

We discuss any gaps in coverage with you before any work begins. We are transparent about what your policy covers and what you would be responsible for. No surprise costs — you know what to expect before restoration starts.

Is Guardian available 24 hours a day? +

Yes. Guardian Restoration Network is available 24 hours a day, 7 days a week. Property damage doesn't follow business hours, and neither do we. Call (888) 625-0666 any time.

How are Guardian's contractors vetted? +

Every contractor must hold valid state licenses, carry appropriate insurance coverage, and demonstrate specialized expertise in their service area. We monitor contractor performance across jobs. Contractors who don't meet our standards are removed from the network.

One Call. We Handle The Rest.